Website and service terms for using PropKeyz

By accessing the PropKeyz website, submitting an onboarding form, contacting PropKeyz through WhatsApp, phone, or email, requesting pricing, booking an on-ground consultation, or using any of our property management services, you agree to comply with these Terms & Conditions, our Privacy Policy, and any written terms agreed upon separately.

If you do not agree with any clause of these terms, please discontinue using this website and do not submit any information.

PropKeyz provides professional property management, coordination, and reporting services. Our team acts as an on-ground administrator for NRI owners, outstation owners, local investors, and busy landlords across our serviceable sectors.

Our coordination services may include:

• NRI property care and routine inspections.
• Tenant search, profile screening, and move-in support.
• Rent collection coordination and ledger logging.
• Maintenance issue tracking and local contractor coordination.
• Tenant exit condition checks and key handover records.

All on-ground operations are carried out subject to local location feasibility, team access, and your explicit written approval.

The information available across the PropKeyz website is provided for general understanding only. It should not be treated as legal, tax, financial, investment, property valuation, technical engineering, civil structural, or regulatory advice.

Any examples, historical prices, service descriptions, timelines, check-lists, or reporting templates displayed are for general guidance. Actual services vary based on property type, local municipal guidelines, tenant cooperation, and environmental conditions.

Submitting a lead form, requesting a price quote, or chatting with our team on WhatsApp does not create an active service relationship. Our professional property coordination services begin only after:

• We complete a baseline feasibility assessment of your property.
• We define a customized service scope matching your asset type.
• Both parties sign a formal, legally compliant owner service agreement.

The signed agreement details the exact management fees, lock-in period, termination process, key custody protocols, emergency repair authorizations, and liability boundaries.

When submitting details through our forms, WhatsApp, or emails, you agree to provide accurate, complete, and lawful information. PropKeyz uses these details to evaluate your property management requirements.

You authorize PropKeyz to contact you via phone, WhatsApp, or email regarding your enquiry. You must not submit third-party records or false property claims without holding lawful, written authority.

All pricing displayed across our marketing assets represents starting-from rates. Final fees depend on property configuration, occupancy, and travel effort.

• An 18% GST is applicable to all PropKeyz service and coordination transactions.
• Actual repair costs, material purchases, and technician labor charges are billed at actuals separate from our service fees.
• Statutory charges such as stamp duty, court notary fees, police processing, RWA entry fees, and registration costs are paid directly by the owner.

All billing terms, onboarding fees, and recurring dues are verified in writing before onboarding.

We assist with tenant listings, showings, screening, KYC collection, rent agreement coordination, police verification submissions, and rent tracking as per selected scope.

Tenant background screening, KYC checks, reference verification, and police verification coordination help reduce on-ground tenancy risks but do not guarantee tenant character, financial discipline, lease compliance, or rent payments.

Rent-tracking coordination includes sending systematic reminders and updating ledgers. PropKeyz does not guarantee timely rent payments unless a structured, separate rent guarantee product is explicitly agreed in writing.

We coordinate repairs with local, independent plumbers, electricians, carpenters, painters, and appliance technicians.

• Repairs exceeding your pre-agreed approval threshold (e.g. ₹2,000) require your written authorization before execution.
• In emergency situations (e.g. active flooding or electrical hazard) when you are unreachable, our team may coordinate immediate repairs within our pre-authorized limit to protect the asset.
• Workmanship warranties and material performance depend on the executing vendor. PropKeyz does not provide independent trade guarantees.

Property inspections and condition checks are carried out based on visible and accessible areas of the property during our on-ground visit.

Our inspection walkthroughs, photos, videos, and condition reports do not represent professional structural audits, legal title searches, valuation certificates, or pest/safety engineering certifications.

The frequency, reporting formats, and walkthrough details depend on your selected plan and operational feasibility.

Property owners are responsible for providing authentic ownership proofs, necessary access permissions, and accurate property details.

You remain solely responsible for:

• Paying property taxes, municipal taxes, and society maintenance dues.
• Keeping valid building and fire insurance policies active.
• Settling past electricity, water, and gas utility bills.
• Disclosing any existing legal disputes, RWA blockages, or tenant litigation.
• Approving major repairs and providing funds to technicians.

We coordinate remote on-ground property management for NRI and outstation owners. Communication is structured primarily over WhatsApp, email, and scheduled video calls.

You may be required to sign and courier formal onboarding documents or provide a Power of Attorney for specific RWA registry tasks. All remittance tax matters, TDS, and cross-border income declarations must be handled through a qualified Chartered Accountant (CA).

Our site, proposals, or operational chats may feature links or integrations with third-party portals (such as police registration websites, digital payment gateways, or Google Maps).

PropKeyz is not responsible for the privacy practices, transaction delays, processing errors, fee changes, or actions of third-party platforms.

PropKeyz acts as an on-ground coordinator and manager. We do not guarantee:

• Tenant behavior, rent payments, or property care.
• Lease compliance or dispute-free vacancy dates.
• Workmanship, material quality, or durability of vendor repairs.
• Legal outcomes of eviction notices, property appreciation, or rental yields.

PropKeyz shall not be liable for any indirect, incidental, special, or consequential losses (such as rent loss, property damage, or theft) arising from vendor actions, tenant defaults, or events beyond our control.

You agree to use this website lawfully. You must not submit false ownership details, upload malicious code, attempt unauthorized database access, duplicate site layouts, or use our communication channels for unsolicited marketing (spam).

All website text, branding assets, logo designs, custom page layouts, graphics, icons, reporting mockups, and process diagrams are the exclusive property of PropKeyz.

You are prohibited from duplicating, modifying, republishing, or distributing any of our digital intellectual assets without obtaining our prior, written permission.

Your personal, property, and tenant details are handled as outlined in our Privacy Policy. By submitting information, you agree to these data handling practices.

Please review our complete security practices:

PropKeyz reserves the right to refuse or suspend coordination services if:

• Ownership status or local authorizations are unclear or disputed.
• Submitted documentation is found to be false or incomplete.
• Property is under undisclosed litigation or RWA blockages.
• Service fees remain unpaid past their agreed due dates.
• Operational team safety or on-ground access is compromised.

Active contract termination procedures are governed strictly by your signed owner service agreement.

Any dispute relating to website usage, service enquiries, or pricing shall first be addressed through amicable, good-faith mediation.

These terms shall be governed by the laws of India. Any legal dispute or court action arising from the use of this website shall fall under the exclusive jurisdiction of the regional courts.

PropKeyz may update these Terms & Conditions periodically to reflect changes in our service models, pricing updates, technology frameworks, or local municipal laws.

The updated terms will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

If you have any questions regarding these Terms & Conditions, service scope boundaries, or our on-ground procedures, please reach out to our team: