Clear service boundaries for using PropKeyz

The information provided on the PropKeyz website is compiled strictly to outline our administrative property care services. It is for general informational purposes only and must not be interpreted as structural engineering reports, licensed home valuations, real estate investment advice, legal compliance audits, or wealth tax advisory.

PropKeyz acts as an on-ground coordinator, reporting assistant, and property care manager. We manage task logistics, track monthly rent logs, coordinate repair requests, and share photographic walkthrough proof with the owner.

However, PropKeyz does not assume legal custody, title responsibility, structural liability, or statutory insurance duties for the property. All final decisions, payment settlements, and asset directions are controlled solely by the owner as per your signed owner service agreement.

PropKeyz is a property care management firm, not a listing database, buy/sell classified portal, or traditional transaction-only brokerage. While we provide tenant placement support, this is delivered as part of your selected service scope or as a separate success-based campaign.

We do not list properties publicly on unverified platforms or engage in bulk, unmonitored dealer marketing. All listings and client showings are handled directly by our local property managers to protect the privacy of your asset.

We provide professional rent tracking, payment ledger updates, and automated tenant follow-ups to maintain transaction discipline. However, PropKeyz does not guarantee monthly rent income, assured rental yields, or continuous occupancy.

Tenant rent defaults, bank transfer delays, or occupancy fluctuations during vacancy periods remain subject to the tenant's financial status and market trends. We do not provide income compensation or vacancy payouts under standard property management terms.

Our tenant search campaigns include checking references, occupational profiles, and verifying basic IDs to help you make an informed decision. While this screening significantly reduces risk, it cannot guarantee future tenant behavior, financial conduct, social discipline, or complete lease compliance.

We compile the screening details and present them for your review. No tenant is ever onboarded or handed keys without your explicit, written approval.

We assist by organizing the tenant's KYC papers and submitting the files to local authorities. However, the official processing time, background check clearance, and final verification stamp depend entirely on local police department procedures and portals.

PropKeyz manages the administrative logistics of the submission but does not provide background clearance warranties.

We coordinate the drafting of rent agreements using standard local templates. This support is administrative. PropKeyz does not provide legal drafting, and our teams do not act as licensed legal attorneys.

Any specific legally complex clauses must be drafted or approved by your legal counsel. All statutory costs, including stamp paper, notary fees, registry charges, and lawyer drafting bills, are paid separately by the owner.

All on-ground repairs, plumbing, electrical installations, painting, pest control, and appliance servicing are performed by independent, third-party local contractors or technicians.

PropKeyz coordinates site visits, gathers quotes, and reports completion progress to you. However, vendor workmanship quality, parts durability, service warranties, and repair safety are the direct responsibility of the executing contractor. We do not provide independent warranties for trade repairs.

Our service or monthly coordination fees cover our administrative efforts, on-ground supervision, and reporting updates. All actual vendor labor bills, spare parts, visiting charges, and materials costs are separate and are billed to you at actuals without any markup.

For repairs above your pre-agreed threshold (e.g. ₹2,000), we will pause the task and share estimates for your written approval before any work is authorized.

Our routine property checks are visual, non-destructive, surface-level reviews. We photograph room conditions, note visible wear, and flag issues like obvious wall seepage or broken fittings.

Our checks are not technical structural audits, electrical safety audits, civil engineering inspections, or pest certifications. Hidden, inaccessible defects—such as internal pipe leaks inside walls, structural concrete shifts, or concealed wiring hazards—cannot be detected and require specialized technical audits.

In the rare case of a tenant dispute or default, we help coordinate initial communication and provide document logs. However, PropKeyz does not act as your legal advocate, file court cases, or draft eviction notices.

Any legal action or litigation requires hiring a qualified, registered lawyer. Dispute settlement and legal timelines remain subject to the relevant court's judicial processes.

We help remote NRI and outstation owners manage their properties through photo/video reports, WhatsApp loops, and coordination of local tasks.

However, PropKeyz does not manage property sales, mutation procedures, or estate transfers under standard management packages. Standard coordination does not require a Power of Attorney (POA), but certain legal registry tasks may require one, which should be verified with your attorney.

An applicable 18% GST is calculated extra on all PropKeyz service invoice totals.

Property tax payments, municipal compliance filings, NRI tax withholdings, TDS declarations, and NRE/NRO account maintenance remain the owner's legal responsibility. PropKeyz can send reminders but does not provide accounting audits, which should be handled by a Chartered Accountant.

In cases of critical emergencies (such as burst water mains, electrical risks, or broken locks), we will contact emergency technicians and attempt to reach you immediately.

If you are unreachable due to flight times or time zone differences, we may authorize urgent repairs within your pre-agreed emergency limit to prevent structural damage. However, PropKeyz does not guarantee exact vendor arrival times or absolute prevention of asset loss.

All website text, blog posts, social media updates, price examples, FAQs, and verbal conversations are provided to outline our general workflows.

They do not constitute a legal offer. Your final service inclusions, monthly pricing, approvals, responsibilities, and liability limits are governed solely by your signed owner service agreement, which remains the supreme authority in all operational matters.