Only Relevant Information
We collect only the details needed to understand your enquiry, manage property services, coordinate with tenants and vendors, and provide support.
Privacy Policy
How PropKeyz handles your information
This Privacy Policy explains what information PropKeyz may collect, how we use it, when we may share it, how we protect it and how you can contact us regarding your privacy rights.
We use information only for enquiry handling, property management, documentation, coordination, support, communication and website improvement.
Last updated: June 2026
Data Privacy & Document Safety
1. Enquiry
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2. Verification
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3. Secure Archive
Owner ID Verification
Tenant KYC Log
Property Deeds
WhatsApp Chat Logs
Inspection Photos
Rental Payments
Information is used solely for enquiry handling, property management, documentation, service coordination, and support.
Privacy At A Glance
PropKeyz privacy guidelines, summarized.
Here is a simple summary of how PropKeyz handles information shared through our website, forms, WhatsApp, calls, emails and property management process.
Legitimate Service Use
Your information is used only for property assessment, tenant coordination, rent follow-up, inspections, maintenance, and communication.
Absolute No-Sell Policy
PropKeyz does not sell, lease, or distribute your personal or property information to advertisers or unrelated third-party brokers.
Documents Secured Carefully
Owner registries and tenant verification documents are collected strictly for agreed services and stored with secure digital access controls.
You Maintain Complete Control
You can contact us at any time to correct your contact details, ask how your data is processed, or request document deletion as per our terms.
Subject to Signed Terms
The signed owner service agreement remains the final governing document. Exclusions and limits should be verified with a lawyer before onboarding.
Information we may collect
Transparency first. No hidden trace processes.Depending on how you interact with PropKeyz, we may collect different types of information from owners, NRI owners, tenants, vendors, website visitors and enquiry users. We aim to collect only information that is relevant to property coordination.
When you fill out a form or connect with us, we collect your name, phone number, WhatsApp number, email address, preferred call timezone, and your specific question. This is used solely to respond to your inquiry and guide you on PropKeyz plans.
To check service feasibility and provide pricing, we collect the property city, sector or society name, configuration (flat size, builder floor, independent villa, or commercial shop), expected rent, current occupancy, and required service scope.
To manage your tenant-occupied property safely, we collect the tenant's full name, phone number, email address, professional/employment reference details, emergency contact, signed rent agreement data, and KYC proofs required for police verification coordination.
How we use your information
Legitimate, functional intents only.PropKeyz processes your information strictly for legitimate property management, onboarding, communication, reporting, and statutory compliance tasks. We never use your details for unaligned trace operations.
Assess Property Feasibility
We analyze your property's location and configuration to recommend the right plan (Full Care, NRI, or transactional) across Tricity sectors.
Manage Onboarding
We use owner details to draft service proposals, establish custom approval thresholds, and map secure key handover logs before launching.
Share On-Ground Reports
We compile on-ground condition photos, walkthrough videos, and payment logs to build your transparent monthly reports delivered via WhatsApp or email.
Comply With Local Laws
We process data to coordinate mandatory police verification and registered lease agreements with local municipal offices.
How we handle owner, tenant and property documents
Security safeguards. Access limitations. No unverified exposure.Property management requires collecting and verifying sensitive identification and registry files. PropKeyz follows strict procedures to handle these records safely.
To prepare service agreements and verify land records, we collect owner identity cards and property papers. These documents are stored inside secure, password-restricted digital folders. We only access them to verify your ownership, prepare leases, or submit RWA/society files. [All highly sensitive government IDs like Aadhaar numbers are handled strictly with masked variants, and actual numeric digits are redacted from unencrypted messaging tracks.]
Tenant identity and employment records are collected solely to screen profiles, assist with local rent agreements, and coordinate mandatory police verification. We share these files only with the designated local police station or authority portals. They are never kept in unmonitored local physical folders.
Important Document Policy: Please do not share unnecessary, unmasked identification files or sensitive land registries unless our onboarding team specifically requests them for a confirmed service task. Always transmit documents only through our verified email or protected official upload channels.
When we may share information
Strictly restricted boundaries. No advertisement monetization.PropKeyz does not sell your details. We share limited, task-specific details only with parties directly involved in servicing and securing your property.
With Local Repair Vendors
We share only the property address, designated entry times, description of the repair, and the tenant/on-ground contact slot to schedule the visit. Your personal ownership deeds, ID papers, and financial ledgers are never shared.
With Documentation Professionals
We share only the verified names, ID documents, and tenancy conditions required to draft legally sound rent agreements. This drafting is always subject to your prior consent.
With Legal & Police Authorities
We share tenant KYC profiles, identity cards, and address proofs strictly to complete statutory police verification filings, ensuring compliance with local laws.
With Technology Providers
Operational digital logs are processed securely by our technology partners solely to keep our website secure, prevent email spam, and deliver fast visual reports.
How we store, protect and retain information
Reasonable administrative controls. Access management.We enforce systematic operational controls to protect your data, balancing on ground access with digital privacy protections. We do not use unencrypted messaging channels for sensitive property paperwork.
We enforce strict access controls on all digital property files. Only authorized team managers can access owner registries or tenant KYC logs. We use password-protected storage systems, secure email SMTP servers, and restrict local hard drive downloads to ensure files remain secure. No digital transmission is completely secure, but we take diligent, industry-standard steps to protect your data.
We store your information as long as necessary to answer enquiries, coordinate agreed property services, process monthly billing, manage registered leases, and maintain compliant tax records. When your service contract terminates, we securely archive or purge your personal data, keeping only statutory tax or transaction logs.
Your choices and privacy requests
Control your personal details. Ask, correct, or request deletion.You maintain control over your personal details. We make it easy for you to review, correct, or request deletion of your information under your active agreement terms.
Users maintain the right to:
- Correction: Request us to update or fix any incorrect contact details, email addresses, or property specifications.
- NRI Updates: Modify your preferred timezone or NRI country coordinates as your situation changes.
- Clarification: Ask us which of your personal, tenant, or property documents are currently held in our secure records.
- Withdraw Consent: Opt-out of non-essential marketing emails, newsletter guides, or routine WhatsApp updates.
- Request Deletion: Ask us to delete your personal documents or contact details where operationally possible and legally permitted.
Operational Constraint Note: Please note that certain critical documents and transaction history (such as signed tenancy contracts, completed police verification filings, tax invoices, and accounting ledgers) must be retained to comply with local laws, resolve disputes, and maintain tax compliance, even after a deletion request.
Grievance Desk
Contact us about privacy
For privacy-related questions, document update requests, consent withdrawal, or data handling concerns, please connect with our team directly.
Business Name
PropKeyz Property Care
Official Email
contact@propkeyz.com
Phone / WhatsApp
+91 80534 69929
Address
Plot 12, Sector 17, Chandigarh, 160017
Grievance Officer
Operations Director
Have a question before sharing your details?
You can contact PropKeyz first and ask how your information or property documents will be handled for your specific enquiry.